Pickup and Shipping

The option for "Local Pickup" or "Shipped" will appear at checkout under "shipping/pickup methods."  Here's how each of them work.

In-store Pickup (free)

You will receive an email or text when your order is ready for pickup. Items can be picked up during our current store hours (listed below). When you arrive, come to the counter, tell us the name the order is under and we'll hand you your order.

Monday - Saturday from 10am - 9pm, Sunday from 11am - 6pm

(269) 249-4472

860 W Eisenhower Pkwy, Ann Arbor, MI 48103

 

Shipping ($10 on most orders)

We provide a $10 flat rate shipping for all orders. You will receive a tracking number after we have shipped your order. We will do our best to fulfill orders within 1-3 business days. Shipping times will vary based on your location.

*Please note we do not ship international.

** We do NOT accept mailed returns.

 

Return Policy

All items purchased from our online store may be returned. Item must be returned in store (Plato's Closet Ann Arbor) within 7 days of purchase. Items must be unworn with tags attached and receipt for full refund. Once the return is processed, a credit will automatically be applied to the credit card or original method of payment, within 3-5 business days. Items must be returned in-store to the same location of purchase.

*Shipped items may only be returned in-store, we do not accept mailed returns.